Part Time Court Representative Administrative & Office Jobs - Dresden, TN at Geebo

Part Time Court Representative

Company Name:
MAXIMUS (MAIN RECORD)
This position is responsible for processing petitions and orders and filing them with the courts, scheduling the docket, locating non-custodial parents, coordinating service of process, calculating child support obligations, preparing files for court, preparing legal pleadings, mailing legal documents to parties, processing mail, and maintaining files.
Provide case management services to an assigned case load of child support cases and apply knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal system
Establish and enforce child support orders
Conduct research to locate non-custodial parents
Research and review records to gather information vital to cases
Educate customers on the process and their options, and respond to customer inquiries
Verify existing data on an automated child support system
Perform other duties as assigned
High School Diploma or GED required
Associate's degree from an accredited college or university preferred
At least three (3) years of case management, customer service, or call center experience required
Experience working in child support programs preferred
Knowledge of policies and state and federal regulations
Excellent organizational, interpersonal, written, and verbal communication skills
Intermediate to advanced skill level in use of personal computers and related software applications such as Microsoft Access, Microsoft Word, and Microsoft Excel
Demonstrated conflict resolution and problem solving skills and abilities
Demonstrated excellent written, verbal and interpersonal communication skills, including a track record of interacting with all levels of staff, management and/or government
Ability to successfully execute many complex tasks simultaneously
Demonstrated ability to work collaboratively, as well as independently
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
A committed and diverse workforce is our most important resource.
MAXIMUS is an Affirmative Action/Equal Opportunity Employer.
Women, people of color, individuals with a disability, veterans, and others who would enrich the diversity of MAXIMUS are encouraged to apply.Estimated Salary: $20 to $28 per hour based on qualifications.

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